Terms of Service

Last Updated: 14 November 2024

Welcome to CUDENZEL. By accessing and using this web portal, you agree to comply with these terms of service. We recommend reading them carefully before browsing our site or using our services.

1. Acceptance of Terms

By browsing our website, you acknowledge that you have read, understood and agreed to comply with these terms of service. If you do not agree with any part of these terms, we suggest you refrain from using our platform.

2. Use of the Portal

The content of this digital platform is offered solely for informational purposes and is subject to change without notice. You agree to use our portal only for lawful purposes and in a manner that does not infringe the rights of other users or limit their experience on the site.

Strictly prohibited:

  • Using the platform for fraudulent purposes or in connection with unlawful activities.
  • Introducing malicious code such as viruses, trojans, worms or other harmful software.
  • Attempting unauthorised access to our systems, servers or databases.
  • Performing denial-of-service attacks against our digital infrastructure.

3. Intellectual Property

All intellectual property rights related to our portal and its content are the exclusive property of our company or are duly licensed to us. This material is protected by international copyright law.

You may not reproduce, distribute, modify, commercialise or exploit any element of our site without our prior written authorisation.

4. Limitation of Liability

To the extent permitted by applicable law, we exclude any implied or express warranty related to our portal or its content.

We assume no liability for direct, indirect, incidental or consequential damages that may arise from the use or inability to use our platform, even if we have been informed of the possibility of such damages.

5. Privacy and Data Protection

The processing of your personal data is governed by our Privacy Policy. By using our services, you consent to the processing of your information as established and guarantee the veracity of the data provided.

6. Cookies

Our portal implements cookies as stipulated in our Cookie Policy. By browsing our site, you accept the use of these technologies to improve your experience.

7. Purchases and Payment Methods

Prices shown on our platform include applicable GST. We reserve the right to update our rates without prior notice.

All transactions are processed through secure payment providers. We do not store sensitive bank card information in our systems.

For detailed information on returns, please see our Refund Policy.

8. Applicable Law

These terms of service are governed and interpreted according to the laws of India. Any dispute related to these terms shall be subject to the exclusive jurisdiction of the competent courts of India.

9. Modifications to the Terms

We reserve the right to update or modify these terms at any time. Changes will take effect immediately after publication on our platform. Continued use of our services after such modifications will constitute your acceptance of the new terms.

10. Contact Information

If you have queries about these terms of service, you can contact us at:

  • Email: hello (at) cudenzel.com
  • Phone: +91 44 3917 2846
  • Address: 412, Anna Salai, Chennai 600006, Tamil Nadu, India
Legal Note: This document constitutes a general reference and may require specific adaptations according to the nature of your business activity and applicable legislation including the Information Technology Act, 2000, Consumer Protection Act, 2019, and other relevant regulations. We recommend consulting with a legal advisor to ensure compliance with all relevant regulations.